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Large slides and a ball pit inside Play Palace in Rochester.
VerifiedFixed locationIndoor Playgrounds

Play Palace

Rochester, NY

Inclusive Rochester indoor play center with a large play structure, ball pit, sensory rooms, timed passes, memberships, and party options.
Plan This Visit

Best for

Broad fit for toddlers through preteens

Price

Timed play passes, drop-off pricing, and party packages are published online.

Visit style

Timed pass venue with strong repeat-visit potential

Birthday parties

Available

Profile

Strong profile coverage

Atlas Perspective

Editor's Take

A standout pick for families who want both big-body play and genuinely thoughtful sensory support.

Atlas Perspective

Best Fit

Best For
  • Inclusive outings with mixed sensory needs
  • Families who want a large play structure plus calmer reset spaces
  • Repeat visits through passes, memberships, or drop-off options
Less Ideal For
  • Families who want fixed posted hours directly on the venue website
  • Very last-minute visits without checking current operating hours

At a Glance

Venue type

Indoor playground

Age groups

ToddlersPreschoolersBig kidsMixed ages

Play features

Soft playClimbing structureSlidesBall pitSensory playTrampolinesClimbing wall

Family amenities

Snack barFood available

Birthday party options

Birthday partiesParty packagesPrivate party room

Accessibility and comfort

Sensory-friendlyCalming roomCleanliness focus

Visit options

Open playMembership availableDrop-in visitsClasses or events

Price range

Mid-range

Toddler-friendly

Yes

Verified only

Yes

Operator type

Commercial

Play model

Mixed open play + classes

Supervision model

Caregiver supervised

Max recommended age

Under 13

Structured classes or guided programming

Yes

Hours vary due to private events

Yes

Plan Your Visit

HoursThe official website asks families to check Google for the most current hours.
BookingOnline ticketing is available.
Entry NotesEntry ends 30 minutes before closing.
Visit StyleTimed passes, memberships, and special programs.

Pricing Snapshot

Passes

Adults

2 adults free per paying child; additional adults $5

Children Under 3

$5

Children Ages 3 17

$12 for 1 hour, $20 for 2 hours, $27 for 3 hours
Drop Off

1 Hour

$20

2 Hour

$35
SummaryTimed play passes, drop-off pricing, and party packages are published online.
Last VerifiedApril 7, 2026

About the Venue

Play Palace is an inclusion-focused indoor play venue on East Henrietta Road designed for children of different abilities. Families will find a large play structure, ball-pit play, and dedicated sensory and relaxation spaces, including Thrive Cove and Dream Cloud. The venue offers timed passes, memberships, drop-off options, parties, and group visits, making it a strong choice for families who want both active play and quieter reset space in the same outing.

Atlas Perspective

Indoor Play Atlas Notes

Age FitBroad fit for toddlers through preteens
Noise Levelmoderate-high overall, with quieter rooms available
Visit StyleTimed pass venue with strong repeat-visit potential
Energy Levelhigh with calmer reset spaces available
Parent ComfortMedium High
Booking Frictionmedium

Birthday Party Snapshot

NotesAll packages include a dedicated party host.
Packages

Name

Zephyr

Details

$245 for 2 hours or $295 for 3 hours; includes first 7 guests

Name

Kai

Details

$299 for 2 hours or $349 for 3 hours; includes pizza and drinks for first 7 guests

Name

Daia

Details

$380 for 2 hours or $430 for 3 hours; includes cake, ice cream, pizza, and drinks for first 7 guests
AvailableYes

Accessibility & Comfort

Notes
The venue also publishes OPWDD reimbursement guidance for eligible families.
SummaryPlay Palace puts inclusion at the center of the visit with dedicated sensory-reset rooms and an all-abilities mission.
Features
Thrive Cove sensory roomDream Cloud relaxation roomInclusive play missionStaff described as specially trained and supportive
Sensory-friendlyCalming roomCleanliness focus

Gallery

Large slides and a ball pit inside Play Palace in Rochester.
Main play structure and ball-pit zone.
Blue sensory room with calming equipment at Play Palace.
One of the venue's quieter sensory-reset spaces.

External Links

WebsiteBookingFacebookInstagramDirections

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Quick Summary

Best for

Broad fit for toddlers through preteens

Price

Timed play passes, drop-off pricing, and party packages are published online.

Visit style

Timed pass venue with strong repeat-visit potential

Birthday parties

Available

Contact Information

Address

2199 E. Henrietta Rd

Rochester, NY, 14623

Location
New YorkRochester AreaRochester, NY
Source & Verification

Last updated

April 18, 2026

Verification summary

Last verified: April 7, 2026

Checked against 6 public sources.

Reviewed as

Business website and booking-flow review

What Changed

Added official address, pricing, and party details from current Play Palace pages.

Replaced the cover with an official venue image and added sensory-specific planning notes.

Keep Exploring This Area

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